Conflict Management
A 3-hour safety course recommended especially for employees who work in
customer service. The main objective is to create safe workplaces with employees who make sound decisions in difficult and time-sensitive situations. We tailor the course content, topics, and dilemma-based training to the company’s specific needs.
About Conflict Management
Relevant topics include the prevention and management of theft, fraud, embezzlement, burglary, harassment, substance abuse, violence, threats, and robbery. Course participants are trained, among other things, in communication and on-site situational assessment as a proactive method for problem-solving. Through the use of relevant scenarios and practical dilemma training, employees are challenged to determine what they should do in acute and difficult situations, as well as how to handle aftercare and follow-up.
Experienced instructors with relevant experience from law enforcement, the military, and the private sector.
3 hours / 15 participants (larger groups can be accommodated). Conducted on-site at the company or digitally via TEAMS.
Price starting at 15,000 NOK (950 NOK per participant)
Limits on the number of participants per course.
Special rates are available for larger groups.